How cancellations work

Cancellation terms can differ by service. Review the listing policy and contact support when a decision needs review.

What to know

Start with the listing details, keep your contact information current, and ask questions before you confirm a service. If anything changes, use the booking or support channel so there is a clear record of the request.

Need more help?

Our support team can help explain the next step, but provider-specific availability and service decisions remain with the participating provider.